Effective Date: 05 Jan 2025
This Privacy Policy explains how SAV Products / VARUN® Pooja Products collects, uses, stores, and protects personal information received through our website, social media pages, Meta lead forms, WhatsApp, phone calls, email, and other business enquiry channels.
By submitting your details through our website, advertisements, lead forms, WhatsApp, or any other enquiry method, you agree to the collection and use of your information as described in this Privacy Policy.
1. Business Information
Business Name: SAV Products / VARUN® Pooja Products
Address: Tekari Road, Gaya Ji – 823001, Bihar, India
Website: www.savproducts.com
Contact Number: 99342 65108
2. Information We Collect
We may collect the following information when you contact us or submit an enquiry:
- Full name
- Mobile number / WhatsApp number
- Email address
- City, district, and state
- Business name or shop name
- Business type, such as retailer, wholesaler, distributor, stockist, temple shop, kirana store, or general store
- Product interest, such as Puja Ghee, Organic Humad Dhoop, Camphor, Mauli Dhaga, Kumkum, Sindoor, Puja Oil, Hawan Samagri, or full product range
- Enquiry details shared by you through forms, WhatsApp, phone, or email
We do not intentionally collect sensitive personal information such as Aadhaar number, PAN card details, bank account details, religion, caste, health information, or payment card details through our lead forms.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your product, dealer, distributor, retailer, wholesaler, or business enquiry
- To contact you by phone, WhatsApp, SMS, or email
- To share product catalogue, pricing details, business terms, offers, and product availability
- To understand your business type, location, and product requirements
- To process bulk supply, dealership, distribution, or wholesale-related communication
- To improve our products, services, marketing, and customer support
- To maintain internal business records and follow-up history
4. Lead Form and Advertising Enquiries
When you submit your details through Facebook, Instagram, Meta Lead Ads, Google Business Profile, website forms, or other advertising platforms, we use the submitted information only for business enquiry follow-up related to SAV Products / VARUN® Pooja Products.
Our team may contact you to provide catalogue, product details, price information, sample order details, distributor/dealer information, and other business-related communication.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share your information only when necessary with:
- Our internal sales and support team
- Delivery, logistics, or courier partners, where required for order processing
- Service providers who help us manage website, advertising, CRM, communication, or business operations
- Government, legal, or regulatory authorities if required by applicable law
All such sharing is limited to business and operational purposes.
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Your information may be stored in secure business systems such as email, CRM tools, spreadsheets, WhatsApp Business, website forms, or advertising platform lead centers.
However, no digital system is completely secure. By submitting your details online, you understand that reasonable security measures will be used to protect your information.
7. Data Retention
We keep your information only for as long as necessary for business enquiry follow-up, customer support, order processing, distributor/dealer communication, legal compliance, and internal business records.
If your enquiry is no longer active, we may still retain limited details for future business reference unless you request deletion.
8. Your Rights
You may contact us to:
- Ask what personal information we have about you
- Correct or update your information
- Request deletion of your information
- Withdraw consent for further marketing or follow-up communication
- Stop receiving promotional messages from us
To make a request, please contact us at:
Phone / WhatsApp: 99342 65108
Website: www.savproducts.com
9. Marketing Communication
If you submit an enquiry, we may contact you about our products, catalogue, pricing, offers, distributor opportunities, retailer supply, wholesale business, and related updates.
You can ask us to stop marketing communication at any time by contacting us through phone, WhatsApp, or email.
10. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand visitor activity, and support marketing or advertising performance.
You can manage or disable cookies through your browser settings.
11. Third-Party Links
Our website or social media pages may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites.
12. Children’s Privacy
Our products and business enquiries are intended for adults, retailers, wholesalers, distributors, and business users. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
For any privacy-related request or enquiry, please contact:
SAV Products / VARUN® Pooja Products
Address: Tekari Road, Gaya Ji – 823001, Bihar, India
Phone / WhatsApp: 99342 65108
Website: www.savproducts.com